Getting started
New here? These five take you from "what is this" to playing with your family.
- 1What Nertz! isNertz (also called Pounce) is a fast, loud card race for 2 to 32 players. Here is what the game is and the three ways to start playing.
- 2Play your first roundA step-by-step walkthrough of a first Nertz round: choosing a mode, setting the table, and the five moves you can make once the countdown ends.
- 3Install it on your phoneNertz! installs straight from the browser on iPhone, iPad, Android, Windows, Mac and Chromebook. No app store and no download required.
- 4Keep your scores with an accountHow to register with email and password or with Google, what an account gives you, and how to change the name attached to it.
- 5Open a table for familyHow to start an online Nertz table, share the code or invite link, choose the target score and deal the first round.
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Three ways to get an answer
Ask the helper
The floating button in the corner of every page. It answers from these articles, links the ones it used, and says when it does not know.
Send us a message
The ticket form asks a couple of questions, offers the articles that usually fix it, then reaches a person. You get a reference number.
Open the formEmail us
support@nertz.app reaches the same queue as the form, if you would rather write from your own mailbox.
Trust, safety and data
Contact support
Tell us what happened, and include your display name, the mode you were playing and the device you used. You get a reference number such as NZ-000123 on screen, and signed-in players can follow the whole thread under My tickets. We read every message. We do not quote response times, because we would rather be accurate than fast on paper. Guests get the reference number on screen too, and we reply to the email address given when we can reach it.